Here’s a straight forward lesson in confusion. The Starbucks promo that appeared on my phone in the Starbucks app clearly shows ICED drinks. I go into Starbucks on August 29, 2019 to get a two-for-one iced drink. NO! The staff tells me the happy hour promo is only for HOT drinks. I would say this borders on false advertising. Being that the happy hour is August, it is also reasonable to think that the happy hour promo would be doing ICED drinks on a summer day. This is a fail for corporate communications.
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