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MyIR Immunization Non-Service

MyIR is an immunization record-keeping service. MyIR is owned by STChealth, formerly Scientific Technologies Corporation. Several US States have contracted with MyIR. One of them is Washington State.

In October 2021 I tried to signup with MyIR. I could not get signed up because the verification SMS never arrived. I reported this problem on October 29, 2021.

A got a response from MyIR on January 5, 2022 — 2+ months — 68 days — later. Here’s the response:

From: myir_wa@scientifictechnologiescorporation.zohosupport.com
To:
bruce@xxxx.ddd

Wed, Jan 5 at 6:15 PM

Hello Bruce,

Thank you for contacting MyIR support. We apologize for the delay in getting back to you. Since it has been some time since your request, do you still need assistance with MyIR? Thank you for letting us know and we will do our best to assist you.

Thank you,

Cyndi
MyIR Desk Support

—- On Fri, 29 Oct 2021 08:19:53 -0700 “bender”bender@notify.botco.ai wrote —-
first_name: bruce miller
email: bruce@xxxx.ddd
feedback_state: Washington
feedback: Never got verification code via sms. I get sms messages at my number from friends.
agentName: MyIR
formName: feedback_form
platformId: 3e004353-497a-432b-b17e-6fdc23917879
lastUpdate: 2021-10-29T15:10:06
pageUrl: https://myirmobile.com/help/

Seriously, 68 days to get a response to a trouble ticket? If this is not evidence plain as day that this is a worthless corporation, I don’t know what is.

Washington State leaders should be ashamed for entering into a business relationship with STChealth for MyIR.

Because I could never get signed up I frankly forgot about MyIR until the super-late email from support arrived. And now I will consciously not interact with an organization that puts patient health last.

Categories
Communication Retail

Misleading Advertising by Apple

Apple has a service called Apple News Plus. Find their web page on this here:

https://www.apple.com/apple-news/

Note that the very first image is of an iPad. Note that the fourth feature listed is this:

“Listen to the week’s best articles with Apple News+ audio stories.”

This image taken August 4, 2021.

In reality — which Apple fails to point out — is that the audio feature is NOT available on iPads, even though the page construction clearly leads the viewer to think audio would be available on the iPad.

Aside from this slimy and misleading advertising tactic, why isn’t it available? It should be. Many people get iPads because of vision problems and being able to listen would be an asset.

Categories
Travel

Stupid Implementation of Useful Information

The Washington State Department of Transportation maintains extremely useful rest areas for drivers. The WSDOT website has a list of rest areas with good filters.

However, the WSDOT folks are getting an award from this site for Stupid Implementation of useful information.

Every mile on the Interstate is a milepost sign with a number. These are extremely useful markers. And that they appear every mile helps a driver know where he or she is.

WSDOT, however, lists and sorts the rest areas by name. This has to be one of the stupidest methods to present information to drivers. How many drivers know where “Bow Hill” rest area is? Maybe those who live nearby know. But visitors to the state won’t know. Check out this screen capture taken July 27, 2021.

Only after clicking on the rest area name does information appear that includes the milepost number. Finding which rest area is next on the road is a total hit and miss activity. We gave up driving north from Portland on July 26, 2021.

The other problem is this: not all rest areas have their names posted. For example, driving north on Interstate 5 from Tacoma you see a couple signs for a rest area ahead. Nowhere on these signs is the name of the rest area. So, rest area names on the website is nearly useless information.

There is an easy fix to this, if the bureaucrats are willing to get out of their own heads and pretend to be drivers.

Precede each rest area with the mile post number, such as:

Mile Post 054: Toutle River – I-5 northbound

Mile Post 238: Bow Hill – I-5 northbound

or use MP 054:, MP 238:.

By padding each mile with a leading zero for number less than 100, the sort will always be correct.