Dreamhost Defies Logic decided to upgrade MySQL database server. Great idea.

Except, they decided to do it in the middle of the business day (2:00 PM Pacific) in the middle of the week, for 2-4 hours.

For all those organizations using WordPress or another MySQL-based CMS, this meant the website was down.

Reason for the time: “After reviewing usage metrics, we determined that starting these upgrades at this time was best overall for our customers.”

What kind of metric ever says it is good to bring down organizations’ websites in the middle of a business day? I don’t believe it. And anyone with common sense would not believe it.

Doing upgrades during prime business hours that result in significant website downtime certainly indicates a lack of concern for the customer.

Consequently, I’m having 2nd and 3rd thoughts regarding